Sales conditions
These General Terms of Use apply to any visit to or use of the Platform by an internet user (hereinafter referred to as the "User").
By visiting or using the Platform, the User acknowledges that he / she has read these General Terms of Use and explicitly accepts the rights and obligations stated therein.
By way of exception, the provisions of the General Terms of Use may be waived by written agreement. Such deviations may consist of the amendment, addition or deletion of the provisions to which they relate and do not affect the application of the other provisions of the General Terms of Use.
We reserve the right to change our General Terms of Use at any time and without prior notice, but we undertake to apply to a User the provisions in force at the time the User used the Platform.
We take all reasonable and necessary measures to ensure the proper functioning, security and accessibility of our Platform. However, we cannot provide an absolute performance guarantee and our actions should therefore be considered as covered by a best-efforts obligation.
Any use of the Platform is always at the User's own risk. We are therefore not liable for damage that may result from any malfunctions, interruptions, defects or even harmful elements on the Platform.
We reserve the right to limit access to the Platform or interrupt its operation at any time, without prior notice.
Vandonink Machines BV, Address: John Cockerillstraat 70-74, 3920 Lommel/Belgium; Email: parts@vandoninkmachines.be, Phone: 0032 (0)11 33 33 98, VAT Nr.: BE0762.848.976  largely determines the content of the Platform and takes great care of the information on it. We take all possible measures to keep our Platform as complete, accurate and up-to-date as possible, even when the information about it is provided by third parties. We reserve the right to change, supplement or remove the Platform and its content at any time, without incurring any liability.
Vandonink Machines cannot offer an absolute guarantee with regard to the quality of the information on the Platform. As a result, this information may not always be complete, accurate, sufficiently accurate or current. Consequently, Vandonink Machines cannot be held liable for any damage, direct or indirect, that the User might suffer as a result of the information provided on the Platform.
If certain content of the Platform violates the law or the rights of third parties or is contrary to good morals, we request each User to notify us by e-mail as soon as possible so that we can take appropriate measures. take.
Any download from the Platform is always at the User's own risk. Vandonink Machines is not liable for damage, direct or indirect, resulting from such downloads, such as loss of data or damage to the User's computer system, which are the User's sole and exclusive responsibility.
The Platform may contain links or hyperlinks to external websites. Such links do not automatically imply that there is a relationship between Vandoninkmachines and the external website or even that there is an implicit agreement with the content of these external websites.
Vandoninkmachines has no control over such external third party websites.
We are therefore not responsible for the safe and correct functioning of the hyperlinks and their final destination. As soon as the user clicks on the hyperlink, he / she leaves the Platform. We cannot therefore be held liable for further damage.
The structure of the Platform, as well as the content, texts, graphics, images, photos, sounds, videos, databases, computer applications, etc. from which the Platform is composed or which are accessible via the Platform, are the property of the Vandonink Machines or Vandonink Machines has obtained the necessary rights, and as such are protected by applicable and applicable legislation on intellectual property.
Any representation, reproduction, adaptation or partial or full exploitation of the content, brands and services offered by the Platform, in any way whatsoever, without the prior, express and written permission of Vandonink Machines, is strictly prohibited, with the exception of elements expressly are referred to as 'royalty-free' on the Platform.
The User of the Platform is given a limited right to access, use and display the Platform and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal and non-commercial purposes. Unless otherwise agreed in writing in advance, the User is not allowed to modify, reproduce, translate, distribute, sell or communicate the protected elements in whole or in part to the public.
The User is prohibited from entering data on the Platform that would change or modify the content or appearance of the Platform.
We assure Users that we attach the utmost importance to the protection of their privacy and personal data, and that we always strive to communicate clearly and transparently on this point.
The personal data provided by the User during his visit or use of the Platform are collected and processed by Vandoninkmachines exclusively for internal purposes.
 
Vandonink Machines undertakes to comply with applicable legislation in this area, in particular Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of that data (the 'General Data Protection Regulation' or 'GDPR') and the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
The User's personal data is processed in accordance with the Privacy Policy available on the Platform.
These General Terms of Use are governed by Belgian law.
In the event of a dispute and in the absence of an amicable solution between the parties, the dispute will be brought before the courts of the judicial district where Vandonink Machines has its registered office.
Vandonink Machines reserves the right to change, extend, remove, limit or interrupt the Platform and the accompanying services at any time, without prior notice and without liability.
In the event of a breach of the General Terms of Use by the User, Vandonink Machines reserves the right to take appropriate sanctions and compensation measures. Vandonink Machines reserves the right to temporarily or permanently refuse the User access to the Platform or our services. These measures can be taken without justification and without prior notice. They cannot entail the liability of Vandonink Machines, nor give rise to any form of compensation.
The unlawfulness or total or partial invalidity of any provision of our General Terms of Use will not affect the validity and application of the other provisions. In such a case, we have the right to replace the provision with another valid provision serving the same purpose.
These General Terms and Conditions of Sale define the mutual rights and obligations in the event of the purchase of products or services on the Platform by a User (who, for the purposes of the General Terms and Conditions of Sale, is hereinafter referred to as "Customer").
The General Conditions of Sale express all the obligations of the parties. The Customer is deemed to accept these without reservation, failing which his order will not be validated.
Exceptions to the provisions of the General Terms and Conditions of Sale can be made in exceptional cases, provided that these exceptions have been agreed in writing. Such deviations may consist of changing, adding or deleting the provisions to which they relate and are without prejudice to the application of the other provisions of the General Terms and Conditions of Sale.
Vandonink Machines reserves the right to change the General Terms and Conditions of Sale from time to time. The changes will be effective as soon as they are posted online for any purchase after that date.
Via the Platform, the Seller: Vandonink Machines BV, Address: John Cockerillstraat 70-74, 3920 Lommel, Belgie, Email: parts@vandoninkmachines.be, Phone: 0032(0) 11 33 33 98, VAT nr: BE0762.848.976 - makes an online web shop available to the Customer that presents the products or services offered. The presentation of the products or services offered (eg via photos) have no contractual value.
The products or services are described and presented with the greatest possible accuracy. However, in case of errors or omissions in the presentation, the Seller cannot be held liable for this.
The products and services are offered within the limits of their availability.
Prices and taxes are listed in the online store.
The Customer has the option of completing an order online using an electronic form. By completing the electronic form, the Customer accepts the price and description of the products or services.
To validate his order, the Customer must accept these General Conditions of Sale by clicking on the place indicated.
The Customer must provide a valid email address, billing information and, if applicable, a valid delivery address. Any communication with the Seller can take place via this email address.
In addition, the Customer must choose the delivery method and validate the payment method.
The Seller reserves the right to block the Customer's order in case of non-payment, incorrect address or any other problem on the part of the Customer until the problem is resolved.
The Seller remains the owner of the ordered items until full payment for the order has been received.

The Customer makes the payment at the time of final validation of the order using the chosen payment method. This validation applies instead of a signature.
The Customer guarantees the Seller that he has the necessary permissions to use this payment method and acknowledges that the information provided for this purpose constitutes proof of his agreement to the sale and payment of the amounts due under the order.
The Seller has instituted a procedure to check orders and means of payment in order to reasonably guarantee it against any fraudulent use of a means of payment, including by requesting identification data from the Customer.
In case of refusal of authorization to pay by credit card by accredited organizations or in case of non-payment, the Seller reserves the right to suspend or cancel the order and its delivery.
The Seller also reserves the right to refuse an order from a Customer who has not or only partially fulfilled a previous order or who is in a payment dispute.
Upon receipt of the validation of the purchase with payment, the Seller will send the purchase to the Customer, as well as an invoice, unless the latter is delivered with the order.
The Customer can request that the invoice be sent to an address other than the delivery address by submitting a request to that effect to the customer service before delivery (see contact details below).
In the event of unavailability of a service or product, the Seller will notify the Customer by email as soon as possible to replace or cancel the order for this product and possibly refund the relevant price, with the remainder of the order remains firm and final.
Communications, orders and payments between the Customer and the Seller can be evidenced by automated records, which are kept in the Seller's computer systems under reasonable security conditions.
Orders and invoices are archived on a reliable and durable medium that is considered in particular as evidence.
The delivery will only take place after confirmation of payment by the bank of the Seller.
The products are delivered to the address indicated by the Customer on the online order form. Additional costs as a result of incomplete or incorrect information from the Client will be charged to the Client.
Delivery takes place, according to the method chosen by the Customer, within the following deadlines:
Standard delivery 2-3 days, if parts are not in stock, delivery time 10-14 days.
Delivery times are indicative. In case of late delivery, no compensation can be claimed from the Seller or the carrier. However, if the delivery times are more than thirty days after the date of the order, the sales agreement can be canceled and the Customer can be reimbursed.
a. Checking the order
Upon receipt of the products, the Customer or the recipient checks the good condition of the delivered product or the conformity of the service provided.
In the event that one or more of the ordered products are missing or damaged, the Customer or the recipient must formulate the necessary reservations with the carrier at the time of delivery and notify the Seller immediately.
The verification is deemed to have been carried out as soon as the Customer or a person authorized by him has accepted the order without reservation.
Any reservation not made in accordance with the rules defined above and within the deadlines set cannot be taken into account and releases the Seller from any liability towards the Customer.
b. Error in the delivery
In case of a delivery error or non-conformity of the products with the information on the order form, the Customer will inform the Seller within three working days after the delivery date.
Any complaint not submitted within the deadline cannot be taken into account and releases the Seller from any liability towards the Customer.
c. Returns and Exchanges
The product to be exchanged or refunded must be returned to the Seller in its entirety and in its original packaging, according to the following modalities:
Return of the product by post within 30 days from the date of delivery of the order to the following address: John Cockerillstraat 70-74, 3920 Lommel, Belgium
Any complaint and any return that is not made in accordance with the rules defined above and within the deadlines set cannot be taken into account and releases the Seller from any liability towards the Customer.
Any product to be exchanged or refunded must be returned to the Seller in its entirety and in its original packaging.
The costs for the return are at the expense of the Customer.
The Seller guarantees the conformity of the products or services with the contract in accordance with the legislation in force at the time of conclusion of the contract.
If the Customer is a consumer, he has two years from the delivery of the product to implement the legal guarantee of conformity. Nevertheless, if the purchased product was a second-hand item, the warranty period is one year.
The lack of conformity must be reported to the Seller as soon as possible and in any case no later than two months after the discovery of the sale.
The Seller guarantees the conformity of the products or services with the contract in accordance with the legislation in force at the time of conclusion of the contract.
If the Customer is a consumer, he has two years from the delivery of the product to implement the legal guarantee of conformity. Nevertheless, if the purchased product was a second-hand item, the warranty period is one year.
The lack of conformity must be reported to the Seller as soon as possible and in any case no later than two months after the discovery of the sale.
The Seller will keep in its computer systems and under reasonable security conditions, proof of the transaction, including the purchase order and invoice.
The Seller guarantees its Customer the protection of his personal data in accordance with the Privacy Policy available on the Platform.
If the Seller is wholly or partially prevented from executing the order due to an unforeseen circumstance beyond its control, this constitutes force majeure.
In case of force majeure, the Seller has the right to suspend the execution of the order in whole or in part for the duration of the force majeure. The Seller will immediately notify the Customer of this.
If the force majeure continues for more than 90 days without interruption, each of the parties has the right to cancel the contract unilaterally, by registered letter to the other party. The services already provided by the Seller will nevertheless be invoiced proportionally to the Customer.
If one or more provisions of these General Terms and Conditions of Sale are declared illegal or void, the remaining provisions will remain in full force.
The unlawfulness or the total or partial invalidity of a provision of these General Terms and Conditions of Sale does not affect the validity and application of the other provisions.
The Seller reserves the right to replace the illegal or invalid provision with another valid provision with the same purpose.
These General Terms and Conditions of Sale are governed by Belgian law.
In the event of a dispute and in the absence of an amicable solution, the dispute will be submitted to the courts of the judicial district of the registered office of the Seller.
If you buy a product or visit our website out of interest or respond to our social media communications, we need certain personal data from you. We want to be transparent about the processing of your personal data by Vandonink Machines BV, hence this privacy statement. Naturally, Vandonink Machines BV handles your personal data with the utmost care and complies with the laws and regulations in the field of the protection of personal data, such as the General Data Protection Regulation (AVG). Below we have listed for you which data we process about you, why we do this and how we handle your personal data. It also explains how you can influence the processing of your personal data by Vandonink Machines BV. Because we are a dynamic company in a rapidly evolving environment, it is important that we update our privacy statement from time to time. We therefore reserve the right to change this privacy statement at any time. You will always find the most current state of affairs on our website. We therefore advise you to visit this page regularly.
Vandonink Machines BV processes personal data. According to the GDPR, personal data is “all information about an identified or identifiable natural person”. These are all data that can be traced directly or indirectly to your person.
When purchasing Vandonink Machines BV products, we will in any case process your (company) name, address, place of residence, telephone number and your e-mail address, and possibly your bank account number (with direct transfer to our account), VAT number and language choice. Even if you already have a Vandonink Machines BV newsletter subscription, we will continue to process this type of personal data from you. 
Personal data of visitors to our website is also processed. This concerns personal data that you enter on the contact page or the webshop itself, such as your e-mail address, name, address, place of residence, current location or a telephone number. 
The data that you enter yourself on social media or that we collect as a result of your reactions on social media communications are processed by Vandonink Machines BV. This may concern personal data that you enter on the contact page of the relevant platform yourself, such as your e-mail address, name, address, place of residence or a telephone number.
Vandonink Machines BV processes your data in order to deliver our products to you. For handling and answering questions and complaints, drafting, sending and collecting invoices and communicating in the right language. Your data will be passed on to a transport company (third party) in order to be able to deliver your purchase quickly and efficiently. In addition, we process the data entered by you for specific services for that specific service.
Vandonink Machines BV processes your data in order to be able to inform you mainly by e-mail (or in some cases by letter or telephone). You will receive information about your purchase (order status), for which you cannot unsubscribe.
You will also receive information about similar products and services from Vandonink Machines BV, such as promotional campaigns, new product launches, blog articles. You can unsubscribe from these messages at any time. To be clear: we do not sell our members' personal data to third parties so that they can use that data for their direct marketing activities. 
We may use your personal data for research and analysis, with the aim of improving the services of Vandonink Machines BV and its affiliated companies. We may also ask you if you would like to participate in a non-binding customer or market survey in order to improve our services. You decide whether you want to participate in this by giving permission or not.
Vandonink Machines BV processes customer data for statistical analyzes and management reports. On the basis of these analyzes and reports, decisions are made, products and services are evaluated and it is examined whether campaigns are effective. Customer data is used for this on an aggregated level. Aggregated means that the data does not contain information about individual customers, but only contains information about certain groups such as based on usage, age or new customers.
If you contact us or we contact you by e-mail, via social media, chat or in any other way, your data will be registered. In this way employees of Vandonink Machines BV can later see that there has been contact with you before and about what. This way we can help you faster and better. Consider, for example, questions about the services, complaints, invoices and payments, if you participate in market research and in sales discussions. 
Vandonink Machines may be obliged by law or regulations to process your personal data and / or provide it to third parties. For example, when a competent authority, such as the police, requests this in the context of a criminal investigation.